Using foundational ideas in the field of diversity and inclusion as well as. Social psychology is to do with the way these feelings, thoughts, beliefs, intentions and goals are constructed and how such psychological factors, in turn, influence our interactions with others. Several have looked at it from a narrow perspective, while some others from a broad view nkomo, 1995. Despite advancement in the representation of women and members of minority groups in the human services workforce, there is still a lot to be done to make the workplace more inclusive. June 2016 65 workforce diversity and the performance of telecommunication firms. The psychology of diversity is a concise introduction to diversity in american society with an emphasis on the social psychological perspective. Pilar sanchezlopez encyclopedia of life support systems eolss 2. Phillips northwestern university sun young kimjun northwestern university sohyeon shim northwestern university what is the value of diversity. Moriom ferdousi abstract diversity and diversity management in multicultural workforce is increasingly becoming an important issue for the business in the era of globalization. The extent to which workers from diverse social psychological perspectives of workforce diversity and inclusion in national and global contexts the recent focus on diversity in themanagement literature takes on special urgency in the context of human services organizations. Social identity theory isused to understand the dilemmas and to develop possibleresolutions, which should make the benefits of diversity more immediately accessible toorganizations and society.
Workforce racial diversity differentially impacts an organizations corporate social responsibility performance csrp. Individual and organizational opportunities to enhance inclusion more than ever before, people work together with others from different gender. Part of thesocial work commons this book note is brought to you for free and open access by the social work at scholarworks at wmu. We recognize, value, and affirm that social diversity contributes richness to the. Many of the concepts and paradigms are closely tied to different disciplines, for example, leadership, management, social science, political science, and psychology. Learn about the issues associated with workforce diversity and take a quiz to. The impact of workforce diversity on organizational. Diversity has the potential to either disrupt group functioning or, conversely, be the source of collective creativity and insight. Problems arise when too many group members choose to pursue individual profit and immediate satisfaction rather than behave in the groups best longterm interests. Using foundational ideas in the field of diversity and inclusion as well as concepts in the social sciences, this book. Managing workplace diversity and inclusion a psychological. Since the term workforce diversity was first coined in the. Some companies may not make cultural diversity a priority. Diversity management is a young management discipline which originated out of many different historical and social issues.
Differentiation in childrens relationships in ethnically diverse contexts. Benefits, challenges, and the required managerial tools 2 advantages. Developing a learning organization byeong yong kim abstract. It is an easy read with concrete strategies to manage diversity in the workplace. A formal model of the structure and dynamics of social diversity is presented. Pdf psychological perspectives on workplace diversity. International journal of humanities and social science vol. She teaches workforce diversity and human resource development courses and advises on diversity focused dissertations. The evolution and future of diversity at work weatherhead intranet.
Patrick j leman 1, yvonne skipper 2, dawn watling 3, adam rutland 4 1. The social diversity is a concept that defines and encompasses the great variety of different and similar characteristics that are shared between all human beings, both personally and at a group level. The research literature yields evidence of integration among the 3dssdh, health disparities, and workforce diversity. Managing workplace diversity and inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity and inclusion by presenting an applied psychological perspective. Workforce diversity means similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, gender, and sexual orientation.
This workplace would be comprised of people with a wide range of experiences, backgrounds and characteristics. The scope of the psychology of diversity the object of study of the psychology of diversity is the differences between individuals andor groups, with the aim of finding out the regularities of those differences that. Social psychological perspectives of workforce diversity and. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. The psychology and management of workplace diversity. Diversity policies should be in aligned with organizational mission and vision. This chapter links psychological perspectives social cognition, social identity theory and status characteristics theory to recent research on workplace diversity. Toward a globally inclusive workplace 4th edition is the gotobook for people who want to study diversity management with a global perspective. Social identity ingroup favoritisminclusion and outgroup discrimination exclusion desire to belong to groups that enjoy distinct and positive identities social comparison between ingroup and outgroup social structures individual identity figure11. Promoting a scholarly understanding of the psychology of social and cultural diversity in the early stages of 21st century, this volume encourages an indepth appreciation of the value in diversity while directly addressing social intervention and policy implications. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. Leaders also influence whether and how diversity creates social identities that are either relevant to work or not, such as ingroupsoutgroups, selfcategorization, and perspective.
Organizational barriers to diversity in the workplace. She encourages work organizations to adopt a new perspective on diversity. Understanding social problems, 5 th edition theories in sociology provide us with different perspectives with which to view our social world. In 1895 french doctor and scientist gustave le bon proposed that a group of individuals is different from the sum of its parts. Diversity theory is grounded on concepts based on history, research and other paradigms. In todays workplace, diversity is an important issue that is top of mind for both employers and employees alike. It is shown that in order to construct an image of the self that is seen as different from others interobjective diversity, the subject of self, called ego, needs to coordinate his or her activities with other subjects, called alters. Pdf on jan 1, 2008, michalle mor barak and others published social psychological perspectives of workforce diversity and inclusion in national and global contexts find, read and cite all the.
Debates and future trajectories theories on diversity and diversity management within the field of organisation studies started to develop in the 80s, mainly under the influence of managerial reports pointing towards the increasing diversity of the future workforce. The workplace is a locus of human interaction that touches on all spheres of society, including the way we organize our family life and run our communities. Managing workforce diversity to enhance cooperation in. Dec 11, 2016 managing workplace diversity and inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity and inclusion by presenting an applied psychological perspective. Pdf social psychological perspectives of workforce. It affects the productivity and efficiency of the workforce in general. Workforce racial diversity has a ushaped relationship with the environmental performance. Cultural diversity is crucial to the workplace, but there are challenges to making it a reality in any office setting.
Explore the major perspectives in social psychology. Social psychological perspectives of workforce diversity. A 2002 article by cohen and colleagues introduced the notion that greater diversity in the workforce can advance cultural competency by allowing individuals from varied racialethnic backgrounds to interact with each other. From a social identity perspective, such a composition could represent a seed for categorisation that hinders social identity construction which mediates the positive effects of diversity. Diversity management is a strategy to promote the perception, acknowledgement and implementation of diversity in organizations. Efforts to increase diversity typically fall into two broad classes. Social psychological perspectives of workforce diversity corwin. The extent to which workers from diverse social psychological perspectives of workforce diversity and inclusion in national and global contexts. This compliancebased model gave rise to the idea that tokenism was the reason an individual was hired. Social psychological perspectives of workforce diversity and inclusion in national and global contexts. Although the motives for including members of historically disadvantaged groups in our schools and businesses are noble, this political meaning of diversity restricts the actual diversity of our social environment. Workplace diversity diversity, equity and inclusion.
The business case for diversity stem from the progression of the models of diversity within the workplace since the 1960s. How to benefit from diversity in the workplace psychology today. The psychology of social and cultural diversity wiley. Gender is a good case study for understanding that majoritygroup status is conferred by status and control over resources and not mere statistical majority. While many people may think diversity is limited to race and gender, it goes far beyond that to include aspects such as disability and socioeconomic status.
These psychological perspectives share a common concern with stereotypes and the role they play in impression formation. They might not dedicate the financial investment required to hire diverse employees, or they may not appreciate the many benefits of a culturally diverse workforce. Three social dilemmas of workforce diversity in organizations. Diversity management is a holistic and sity, wor p ace iversity strategic intervention aimed at maximizing every individuals potential to contribute towards the realization of the organizations goals through capitalizing on individual talents and differences. Bobo cybelle fox harvard university scholars spanning the social sciences and humanities wrestle with the complex and often contested meanings of race, racism, and. Bond and haynes harness the benefits of a diverse workforce. Bridging problems, methods, and theory in social psychological research lawrence d. Affirmative action in social psychological perspective. Taken together the symposium draws on developmental, social, organisational and gerontological psychology to provide an overarching perspective on psychological responses to diversity. Pdf on jan 1, 2008, michalle mor barak and others published social psychological perspectives of workforce diversity and inclusion in national and global. Social science findings, however, suggest that diversity can be both a challenge and an opportunity to. From the perspective of this working definition, the purpose of the diversity management field is to.
Sep 14, 2015 in sum, there are grounds for hypothesizing that increased political diversity would improve the quality of social psychological science because it would increase the degree of scientific dissent, especially, on such politicized issues as inequality versus equity, the psychological characteristics of liberals and conservatives, stereotypes. Managing workplace diversity and inclusion a psychological perspective rosemary haysthomas r. The three main sociological perspectives 1 the three main sociological perspectives from mooney, knox, and schacht, 2007. The challenges that emerge when people from different backgrounds interact can be understood from the perspective of social identity. Pdf this chapter links psychological perspectives social cognition, social identity theory and status characteristics theory to recent research. The interactive effect of employee engagement a conceptual framework mrs doris wanja gitonga p. Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents. Scott is a tenured associate professor and coordinator for the interdisciplinary graduate certificate in human diversity inclusion and social justice program at oakland university, rochester, michigan, usa. The following practices and examples of tools used by the leaders studied demonstrate both the practical nature of diversity leadership and ways it can be taught. Based on social psychological theory, we argue that diversity in teams will. The original model for diversity was situated around affirmative action drawing strength from the law and a need to comply with equal opportunity employment objectives.
It is the range or extent to which a community can integrate just and successfully the largest number of groups of individuals with different. The psychology of diversity is a concise introduction to diversity in american society with an emphasis on the socialpsychological perspective. Definition workforce diversity is a workforce consisting of a broad mix of workers from different racial and ethnic background of different ages and genders, and of different domestic and national cultures. Investigating the impact of workforce racial diversity on the. Within this perspective, social groups are defined by demographic cate gories e. This lesson discusses a psychological approach to understanding the social construction of. For example, cox and blake 1991 argued that diversity can be a. Those key characteristics that make workforce diversity include. A social dilemma is a situation in which an individual profits from selfishness unless everyone chooses the selfish alternative, in which case the whole group loses. Diversity initiatives that promote inclusion and authentic leadership have been implemented in many leading organizations, and an increasing number of companies are recognizing the economic, social, educational and managerial benefits of effective diversity management. Its not news that minorities are severely underrepresented in both science and science education.
Diversity 2016 international journal of psychology. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. This is a profound question that has spawned a proliferation of scholarly research, popular books, and civic dialogue. Hitlan, clifton, and desoto 2006 found that workplace exclusion rejection by. Organizational barriers to diversity in the workplace dr. The effects of workforce diversity towards the employee performance in a organization xvi preface in today. Workforce racial diversity has an inverted ushaped relationship with a firms financial and social performance. Diversity is a complex and important phenomenon that can be understood in a variety of different ways.
This has become a first principle of modern crowd psychology and has been expanded to postulate that when individuals form a group, this group behaves differently than each individual would normally act. Psychological science must capture the full breadth of human experiences before it can truly say that it understands a particular psychological construct or phenomenon. The theory of planned behavior identifies attitudes, social norms and perceived. The diversity of the workforce in this country is very creditable as we can see people in the society are.
Workforce diversity is the bringing together of a variety of people to one workplace. This problem, sellers argued, illustrates why increasing diversity of all kinds should be a critical objective for the field. The impact of workforce diversity on organizational effectiveness. Diversity support at work 1 psychological predictors. The study of gender, including related topics like sex roles and sex differences, is by far the mostresearched aspect of diversity. Workforce diversity is a valuable asset for any business that seeks a competitive advantage in the global economy. While some social psychologists tend to have a dominant perspective, many researchers draw on a variety of theories when tackling a question or hypothesis. Pdf social psychological perspectives of workforce diversity and. For example, in considering workplace diversity from a sociological perspective, we know. By understanding all of the many influences that contribute to social behavior, including culture, social learning, genetics, and individual differences, researchers can gain a deeper.
This approach expands diversity management from the organizational level to community. People are different in not only gender, culture, race, social and psychological characteristics but also in their perspectives. Emerging trends in the social and behavioral sciences. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Social psychological perspectives of workforce diversity and inclusion in national and global contexts michallemorbarak chapter 11. As hospitality firms become increasingly characterized by diversity with respect to their workforce, attracting, retaining, and using diverse people effectively have become a priority. Rose barreto university of california, berkeley follow this and additional works at. Diversity has the potential to either disrupt group functioning or, conversely, be.
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